Shipping Policy

Thank you for shopping with ZYQRE. We are dedicated to providing you with the best service and ensuring your order reaches you as quickly as possible.

 

1.Shipping Locations

We currently offer shipping to the United States, Canada, and the European Union. For international orders outside these regions, please contact us at [email protected] for assistance.

2.Processing Time

All orders are processed within 1-2 business days, excluding weekends and public holidays. Orders placed on weekends or holidays will be processed the next business day.

3.Shipping Costs

Shipping costs will be calculated at checkout based on the weight of your order and delivery location. ZYQRE offers free standard shipping for orders over $50 within the United States.

4.Shipping Methods

We use reliable carriers such as UPS, FedEx, and DHL to deliver your orders. Shipping options, including standard, expedited, and express services, will be available during checkout.

5.Delivery Time

  • Domestic (United States): Standard shipping takes 5-7 business days, while expedited shipping usually arrives within 2-3 business days.
  • International (Canada and European Union): International shipping takes approximately 10-15 business days, depending on the country and customs processing.

Please note that these are estimated delivery times and may be subject to delays due to factors such as weather, customs processing, or carrier issues.

6.Order Tracking

Once your order has been shipped, you will receive an email with a tracking number to monitor the status of your package. If you encounter any issues with tracking, feel free to reach out to us at [email protected].

7.Lost or Damaged Items

If your item is lost or damaged during transit, please contact us within 7 days of receiving your package at [email protected]. We will work with you to resolve the issue promptly.

8.Customs & Duties

For international orders, please note that customs fees, taxes, and duties may apply depending on your country’s regulations. These fees are the responsibility of the customer. ZYQRE is not responsible for any additional costs that may arise during shipping.

9.Contact Us

If you have any questions or need assistance regarding shipping, please don’t hesitate to contact us at [email protected]. Our customer service team is here to help!